FAQ

Welcome to the Olo.com.bd FAQ page. We’re here to provide answers to some commonly asked questions about our products, services, and website. If you can’t find the information you’re looking for, please feel free to contact our customer support team at [[email protected]].

1. What is Olo.com.bd?

Olo.com.bd is an online platform where you can explore and purchase a wide range of skin care gadgets and related products. We offer high-quality products designed to enhance your skincare routine and promote overall skin health.

2. How do I place an order?

Placing an order on Olo.com.bd is easy! Simply browse our products, select the items you want, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping information, choose your payment method, and confirm your order. Once your order is placed, you’ll receive a confirmation email with order details.

3. What payment methods do you accept?

We accept a variety of payment methods, including cash on delivery, bkash and nagad. You can choose the payment option that’s most convenient for you during the checkout process.

4. How do I track my order?

Once your order has been shipped, you’ll receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment and get real-time updates on its status.

5. What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you receive a damaged or defective product, please contact our customer support team within 2 days of receiving your order. We’ll provide instructions on how to return the item and arrange for a replacement or refund.

6. Do you offer international shipping?

Currently, we only offer shipping within Bangladesh. We’re working to expand our reach, so stay tuned for updates on international shipping options.

7. How do I contact customer support?

You can reach our customer support team by emailing us at [[email protected]]. We’re here to assist you with any questions, concerns, or inquiries you may have.

8. Are your products safe to use?

Yes, our products are carefully curated to meet high-quality standards and safety guidelines. However, we recommend reading the product descriptions and usage instructions before use, especially if you have sensitive skin or any known allergies.

9. Do you offer any promotions or discounts?

Yes, we frequently offer promotions, discounts, and special deals on our products. Keep an eye on our website and subscribe to our newsletter to stay informed about the latest offers.

10. How can I stay updated on Olo.com.bd news and releases?

To stay in the loop about our latest products, promotions, and company news, subscribe to our newsletter and follow us on our social media platforms, including [list of social media platforms].

If you have any additional questions or need further assistance, don’t hesitate to contact our customer support team. We’re here to help!